Project Summary

SweeftaPay is a mobile app that enables users to send money, make payments (such as flight tickets and tuition fees), and swap currencies across borders. Designed for both individuals and businesses, the app provides a seamless and secure way to handle financial transactions internationally.

Role

Product Designer (UI/UX) — Led the design from ideation to high-fidelity mockups in collaboration with the product owner and CTO.

Timeline - 4weeks

Problem Statement

Africans living locally and in the diaspora face multiple challenges when sending money across borders or managing foreign currency. These include high remittance fees, unclear exchange rates, and delayed fund delivery. While many fintech apps attempt to solve this, there is still a usability and trust gap.

‍

Research

Competitive Landscape

I analyzed key Nigerian fintech products offering similar services:

• LemFi – Known for diaspora remittances with competitive rates.
• Grey – Allows users to open foreign bank accounts.
• Chipper Cash – Offers free P2P transfers across African countries.
• Kyshi – Peer-to-peer currency exchange.
• Eversend – Multi-currency wallet and virtual card services.

User Feedback

To better understand user frustrations, I reviewed:

• App store reviews
• Twitter conversations
• Surveys and informal interviews

Key Pain Points Identified

• Hidden fees that reduce the amount received
• Slow delivery times—especially for urgent transfers
• Limited control over exchange rate timing and transparency

‍

‍

‍

Defining the Problems

From research, the following core problems emerged:

• Lack of real-time transparency in exchange rates
• High transfer fees cutting into remitted funds
• Delays in fund receipt for recipients
• Lack of intuitive flows for managing recipients and currency wallets

Design Goals

• Streamline the onboarding and KYC process for different account tiers
• Offer real-time exchange rate visibility and currency conversion
• Enable smooth sending, receiving, and managing of money across currencies
• Reinforce trust through secure and transparent UX
• Provide a support system that’s easy to access and use

Design Approach

Dark Mode-First Branding

We intentionally designed SweeftaPay with a dark mode-first approach. This decision, made collaboratively with the product owner and CTO, aimed to:

• Create a visual identity distinct from competitors
• Improve readability in low-light scenarios
• Support long-term user engagement typical of financial apps

‍

‍

Onboarding Redesign

The initial sign-up only required name, email, and password. We iterated to include more personal information upfront so users don’t have to re-enter details later. The onboarding also reinforces brand value through splash screens.

‍

‍

Home & Wallet Experience

• Displays recent transactions and allows quick access to send, top-up, or swap.
• Users can switch wallets based on currency and generate account details (post-KYC).

‍

‍

Transfers & Recipients

• Users can add, edit, or delete recipients.
• Optimized flows for quick money transfers with clear feedback.

Currency Conversion

Real-time conversion experience redesigned for better clarity and rate transparency.

‍

Profile & Account Management

• Tier visibility based on KYC completion
• Manage linked payment methods, security settings, and biometrics

‍

‍

Support & Other Screens

Simple interface to contact support with clear ticket status

‍

‍